Can my data be deleted?

If you do not want your data to be retained where there is no legal or service-related requirement to keep it, you can contact support@rm92.run to request deletion. Our support team will review any legal restrictions and process eligible requests promptly.

rm92 Privacy Policy

This policy explains how rm92 collects, stores, and protects your personal data.

Last updated: 29 October 2026

The security and privacy of the personal data you provide when using the rm92 platform is one of our core responsibilities. This Privacy Policy ("Policy") applies to all players and website visitors who use rm92's services. Please read and understand this Policy before continuing to use our services.

References to "we" and "rm92" in this Policy refer to the business that owns rm92.run and provides services under that domain.

1 Types of Personal Data We Collect

We collect the following categories of data in order to provide our services and improve the platform—

1.1 Data you provide directly

Name, age, and contact details (phone number, email address)
Username and password set when creating an account
Payment details provided when making deposits or withdrawals (KBZPay phone number, Wave Money number, AYA Pay, CB Pay)
Information disclosed when contacting us through our support channels

1.2 Data collected automatically

IP address, browser type, and operating system
Pages viewed on the website and gameplay records
Data obtained from cookies and similar tracking technologies
Time, duration, and session logs of service usage

We do not knowingly collect personal data from anyone under the age of 21. If we become aware that data has been collected from a person under 21, that data will be deleted immediately.

2 How We Use Your Personal Data

Personal data we collect is used only for the following purposes—

To create and manage your rm92 account
To process deposits and withdrawals
To track player records and ensure fair play
To provide support through our 24/7 service
To conduct fraud detection and security checks
To maintain platform security and gameplay stability
To improve and develop the site
To fulfill legal obligations

3 Cookies and Tracking Technology

Our website uses cookies and similar tracking technologies. Cookies are small files stored in your browser that help improve how the website works.

3.1 Purpose of Cookies

To remember your session and keep you logged in
To analyze website traffic and browsing patterns
To remember your preferred language and settings
To carry out security checks

3.2 Disabling Cookies

You can block cookies through your browser settings, but doing so may prevent some website features from working properly and affect your gaming experience.

4 Personal Data Sharing and Disclosure

rm92 will never sell, rent, or trade your personal data to third parties. However, we may share it in limited circumstances in the following situations—

Service Providers: Payment processors (such as KBZPay, Wave Money, AYA Pay, CB Pay) and technology service providers may access certain data solely to deliver our services.
Legal Requests: We may cooperate when lawfully required to do so by a competent legal authority.
Business Protection: When necessary to prevent fraud, security breaches, or illegal activity.

All service providers are bound by strict data security agreements with us and are obligated to protect your data.

5 Data Security Measures

We have strong security measures in place — both technical and administrative — to protect your personal data—

SSL (Secure Sockets Layer) encryption — protection every time data is transmitted
Strict authentication controls
Access restricted on a least-privilege basis — only what is necessary
Regular staff training on data handling best practices and security awareness
Affected players are notified promptly in the event of a data breach

Please note that no digital platform can guarantee 100% protection. The safeguards described in this policy represent reasonable efforts on our part.

6 Data Retention Period

We retain personal data only for as long as necessary to provide our services. Where policy or legal requirements call for a longer retention period, data will be kept until that period expires—

Account data — up to 5 years after account closure
Payment records — retained in accordance with legal requirements and deleted once that period has passed
Communication records — up to 2 years after the service period ends
Log and technical data — between 6 months and 1 year

Once the retention period has expired, data will be securely deleted or anonymised.

7 Your Rights

As a player using our services, you have the following rights regarding your personal data—

7.1 Right of Access

You may request access to the personal data we hold about you.

7.2 Right to Rectification

You may request correction of any personal data that is inaccurate or incomplete.

7.3 Right to Erasure

You may object to and request deletion of personal data that we continue to hold without a legal requirement or legitimate business purpose.

7.4 Right to Portability

You may request that the data we hold about you be provided in a structured format.

To exercise any of the rights listed above, please contact us at [email protected]. We will process your request as quickly as possible from the date it is received.

8 Protection of Minors

rm92 services are for adults aged 21+ only. If we become aware that a person under 21 has opened an account, that account will be immediately suspended and all transaction records and personal data will be deleted. If you become aware of any issue involving a minor, please contact us at [email protected] as soon as possible.

9 Third-Party Sites and Services

Our website may contain links to third-party websites. Those sites may have privacy policies that differ from rm92's and are not under our control. If you visit a third-party site, please read its privacy policy yourself. rm92 is not responsible for the security of data you provide to third-party services.

10 Policy Updates

We may update this privacy policy from time to time. Any changes will be announced on the "Last Updated" date of this page and will generally take effect 7 days after the updated version is published. For significant changes, we will notify you in advance through our communication channels. Continued use of our services after an update is considered acceptance of the revised policy.

11 Contact Channels

If you have any questions, complaints, or requests regarding this policy, you can reach us through the following channels—

Email: [email protected]
Live Chat: Available in Burmese 24/7 on the website

Our support team is ready to assist you with any questions about your personal data.

Privacy FAQ

Privacy Protection FAQs

rm92 does not sell your personal data to any third-party marketing companies or advertising services. Data is shared only with payment service providers such as KBZPay, Wave Money, AYA Pay, and CB Pay, and only to the extent needed to complete transactions.

Your data is stored on secure servers with SSL encryption. All data in transit is protected by TLS encryption. Access is restricted to only the staff who need it.

If you do not want your data to be retained where there is no legal or service-related requirement to keep it, you can contact [email protected] to request deletion. Our support team will review any legal restrictions and process eligible requests promptly.

Cookies are used to maintain your session (so you stay logged in), to check site performance, and to run security checks. Cookies are not used for advertising tracking.

For minor updates, the "Last updated" date on this page will be revised and an announcement will be made 7 days in advance. For significant changes, we will contact you directly via live chat and email.

Payment data is SSL-encrypted and processed only through the secure channels of providers such as KBZPay, Wave Money, AYA Pay, and CB Pay. rm92 does not store your card number, CVV, or bank login credentials.