rm92 Terms & Conditions

By visiting the rm92.run website, registering an account, or playing any game, you enter into a legally binding agreement with the software service provider under these terms and conditions ("Agreement"), and you are not permitted to play in breach of these terms.

This Agreement includes the key provisions needed to govern the relationship between the player and rm92:

• Oversight of player account opening and closure
• Limits and policies on financial deposits and withdrawals
• Terms governing bonuses and promotions
• Restrictions on Prohibited Actions

2.1 — One Account Per Person Policy

Each player may only hold one active account at rm92 at a time. Opening duplicate accounts using the same IP address, payment method, or personal details is strictly prohibited. If this is detected, rm92 has the right to immediately terminate the relationship and forfeit any remaining balance and bonuses.

2.2 — Registration Information

When registering, players must provide accurate personal information, including:

• Full legal name (must match your national ID card or passport)
• Your actual phone number or contact method
• Payment methods used for deposits and withdrawals (KBZPay, Wave Money, AYA Pay, CB Pay) must be registered in your own name

Providing false information or filling in fake details is considered a violation and may result in account closure.

2.3 — Account Security

Keep your login credentials confidential at all times. Sharing, lending, or transferring your account to another person is not permitted. rm92 is not responsible for any losses resulting from unauthorized access to your account.

The rm92 platform is only for players aged 21 and above, in accordance with Myanmar law. Anyone under 21 is not permitted to use this platform.

rm92 accepts the following Myanmar payment methods for deposits:

• KBZPay
• Wave Money
• AYA Pay
• CB Pay

4.1 — Minimum Deposit Amount

The minimum single deposit amount for all payment methods is 3,000 Ks. Deposits below this limit will not be processed.

4.2 — Deposit Processing Time

Deposits are normally processed instantly, though processing times may vary if there are technical issues on the payment provider's side.

4.3 — Deposit Ownership

Players must only use a payment method registered in their own name. Deposits made from an account belonging to someone else will be returned and may result in termination of the relationship.

5.1 — Minimum Withdrawal Amount

The minimum withdrawal amount is 20,000 Ks. Withdrawal requests below this limit will not be accepted.

5.2 — Withdrawal Processing Time

Withdrawal requests are reviewed by rm92 and are normally processed within 30 minutes to 3 hours. Processing times may vary due to technical checks or financial reasons, but rm92 will make every effort to process withdrawals as quickly as possible.

5.3 — Withdrawal Verification

For large withdrawal requests or unusual financial activity, rm92 may temporarily pause the transaction and contact the player for verification.

5.4 — Situations Where Withdrawal May Not Be Available

Withdrawals may be temporarily suspended in the following situations:

• Bonus wagering requirements have not yet been met
• KYC (Know Your Customer) verification has not been completed
• A financial investigation is in progress
• There is suspicion of a violation of these terms

6.1 — Welcome Bonus

rm92's welcome bonus matches your first deposit at 100%, up to a maximum of 500,000 Ks. See two examples below:

• Deposit 20,000 Ks and receive a 20,000 Ks bonus, giving you a balance of 40,000 Ks. A wagering requirement of 20,000 Ks × 15 = 300,000 Ks must be met before winnings from the bonus can be withdrawn.
• Deposit 1,020,000 Ks and receive a 500,000 Ks bonus (maximum), giving you a balance of 1,520,000 Ks. A wagering requirement of 500,000 Ks × 15 = 7,500,000 Ks must be met before withdrawal.

6.2 — Wagering Requirements

To withdraw winnings from a bonus, you must wager 15 times the bonus amount first. Winnings from a bonus cannot be withdrawn until the wagering requirement is met.

6.3 — Reasons a Bonus May Be Forfeited

• If the same player opens duplicate accounts
• If bonus funds are used for arbitrage betting
• If unauthorised methods are found to be in use
• If a bonus is claimed using false personal information

7.1 — Overview of Game Decisions

For all rm92 games (Slots, Live Casino, Baccarat, Crash Games, football betting), all game decisions made by rm92 are final. If a payout error occurs due to a technical fault, rm92 reserves the right to correct it and recover any incorrectly awarded funds.

7.2 — Football Betting

For football result markets, a player is entitled to the relevant winnings based on the result. However, if a situation arises that requires the bet to be voided (such as a drop in liquidity at the time players withdraw winnings), rm92 may make a ruling on the matter.

7.3 — Crash Games and Live Casino

These are live games and the player is responsible for their own decisions. rm92 is not liable for any lost winnings resulting from a connection failure or any technical issue on the player's side.

The following activities are strictly prohibited on the rm92 platform:

• Using software or technical tools to predict game outcomes
• Exploiting bonuses through bonus abuse or arbitrage betting
• Deposit and withdrawal activity that appears to be related to money laundering
• Colluding with other players to manipulate winnings
• Renting or selling a player account to a third party
• Exploiting bugs or technical vulnerabilities on the platform
• Using bots or automated playing software

rm92 uses SSL encryption to store players' personal data securely and will never share it with third parties under any circumstances — except where required by law.

For details on how rm92 handles players' personal data, please read rm92's Privacy Policy.

10.1 — Closure by the Player

A player may contact 24/7 support to close their rm92 account at any time. Any bonus with an unmet wagering requirement will not be refunded upon closure. Any real-money balance remaining will be paid out in accordance with the standard withdrawal policy.

10.2 — Closure by rm92

rm92 may close a player's account for the following reasons:

• Breach of these terms and conditions
• Detection of prohibited activities
• Providing false or misleading personal information
• Refusing to cooperate with a financial compliance check

If any of these situations arise, rm92 will notify the player in advance and handle the matter accordingly.

The rm92 platform is not liable for financial losses incurred through gameplay, personal or family problems arising from gambling, or funds lost due to poor betting decisions.

rm92 is also not liable for losses caused by circumstances beyond its control, such as third-party software malfunctions or network intrusions.

rm92 reserves the right to amend these terms and conditions at any time. Players will be notified in advance of any major changes, and continued use of the platform after changes have been made will be considered acceptance of the updated terms.

We recommend revisiting this page from time to time to stay informed of your rights and responsibilities. If you have any questions, you can reach us anytime through our 24/7 support.